December 23, 2019
Dear valued Rollease Acmeda customer,
Effective February 1st, 2020, we will be implementing numerous price changes at Rollease Acmeda. The changes described below represent general price increases on our steel brackets and many of our fabric lines.
Pricing Change Summary – Effective February 1st, 2020
| Product Category | 2/1/20 Price Change |
|---|
| Steel Brackets | +12% |
| Fabric | +3% |
| Solar Screen Fabric | 0% |
Steel bracket price increase clarification
We were able to shield our customer base with the previous round of tariffs implemented nearly 12 months ago on steel brackets, but we are unfortunately unable to continue to absorb those increases in cost.
Ordering logistics
Orders placed on or before February 1st, 2020 with immediate release, characterized as released for immediate shipment, will be invoiced at current prices. In order to support our customers as fairly as possible, we will use our discretion to allocate inventory for orders placed between now and February 1st based on allocated existing inventory capable of shipment within this timeframe.
Orders placed on or before February 1st without immediate release will be invoiced at the new prices. All orders, irrespective of quotation date, entered or released after February 1st, 2020 will be invoiced at the new prices.
Unit of measure changes
We had previously communicated to you that we would be improving our pack sizes on our Sales Orders, Invoices and Packing Lists effective early January. We are pleased to announce that we will extend the implementation of those unit of measure changes until February 1st, 2020 to coincide with the price changes, in order to allow more time for implementation within your systems.
New catalog release
Our new catalog has been published January 2nd, 2020 on our website which reflects the new list prices and pack sizes on a line item basis. Printed versions of the catalog to follow soon thereafter.
We are committed to our partners and customers and will continue to invest in new and innovative window covering solutions. We value your business and thank you for your continued support and patience as we navigate through these dynamic changes in the market.
For additional information, please contact your local Rollease Acmeda sales lead.
Sincerely,
Mike Schratz
VP Sales & Marketing
Official Customer Letter